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545 West Highland Avenue, Phoenix, Arizona 85013
Monday - Friday 7:30am - 5:30pm

CLAIMS PROCESSING

Our goal is to deliver trusted repairs and a smooth, stress-free experience.

Dealing with an auto insurance claim after an accident can be confusing and stressful. At Select Auto Body, we provide professional auto insurance claims processing assistance in Phoenix, AZ, helping guide you through each step so your vehicle is repaired properly and safely.

With more than 27 years of experience serving the Phoenix metro area, our team understands how insurance claims work—and how to ensure repairs are done correctly, not just cheaply or quickly.


We Help Simplify the Auto Insurance Claim Process

As a trusted Phoenix auto body shop, Select Auto Body works with most major insurance companies and assists customers throughout the entire claims process. Our goal is to reduce delays, prevent misunderstandings, and keep you fully informed.

Our claims processing support includes:

  • Complete damage inspections and documentation
  • Insurance estimate review and clarification
  • Direct communication with insurance adjusters
  • Submission of supplemental claims when hidden damage is discovered
  • Coordination of repair approvals

We act as a liaison between you and the insurance company while always keeping your best interest and vehicle safety as the top priority.


Your Right to Choose a Body Shop in Arizona

Under Arizona law, you have the legal right to choose any collision repair shop you trust—even if your insurance company suggests or pressures you to use a preferred provider.

You are not required to use an insurance-recommended shop.

Select Auto Body is proud to be a customer-selected collision repair shop in Phoenix, chosen for quality workmanship, integrity, and safety-focused repairs.


Step-by-Step: How the Auto Insurance Claims Process Works

1. Report the Accident

Contact your insurance company as soon as possible to report the accident. They will assign a claim number and insurance adjuster.

2. Schedule a Repair Estimate

Bring your vehicle to Select Auto Body in Phoenix for a detailed inspection. We evaluate visible and potential hidden damage and prepare a comprehensive repair estimate.

3. Insurance Review & Authorization

We communicate directly with the insurance adjuster to review the estimate, answer questions, and obtain authorization to begin repairs.

4. Collision Repairs Begin

Once approved, our certified technicians perform repairs using industry-standard methods and modern equipment to restore your vehicle to pre-accident condition.

5. Final Inspection & Vehicle Delivery

After repairs are completed, we conduct quality and safety inspections before returning your vehicle to you.


Working With Major Auto Insurance Companies

Select Auto Body has extensive experience working with most major auto insurance providers. If additional damage is uncovered during repairs, we submit supplemental claims to ensure all necessary repairs are properly documented and approved.

We handle the technical details so you don’t have to.


What to Bring When Filing Your Auto Insurance Claim

To help speed up the claims and repair process, we recommend bringing the following items to your estimate appointment:

  • Your insurance claim number
  • Insurance company name and adjuster contact information
  • Vehicle registration
  • Driver’s license
  • Any photos taken at the accident scene
  • Police report (if available)

If you’re missing any of these items, our team can still help guide you on next steps.


Our Commitment: Proper Repairs, Not Shortcuts

While insurance companies focus on cost control, our priority is your safety and vehicle integrity. We never rush repairs or cut corners to meet insurer timelines or budgets.

Every repair is performed with transparency, care, and attention to detail—because your vehicle’s safety systems and long-term reliability matter.


Why Phoenix Drivers Trust Select Auto Body

  • Over 27 years of collision repair experience in Phoenix
  • Honest guidance through the insurance claims process
  • Clear, upfront estimates and communication
  • Skilled and experienced collision repair technicians
  • Safety-first repairs following manufacturer and industry standards

Our reputation is built on trust, quality, and results.


Need Help With an Auto Insurance Claim in Phoenix?

If you’ve been in an accident and need help navigating auto insurance claims processing in Phoenix, AZ, Select Auto Body is here to help.

Contact us today to schedule an estimate or speak with our team about your claim.


Proudly serving Phoenix, AZ and surrounding Valley communities.

Auto Insurance Claims FAQ – Phoenix, AZ

Need Help With an Auto Insurance Claim in Phoenix?

If you’ve been in an accident and need help navigating auto insurance claims processing in Phoenix, AZ, Select Auto Body is here to help.

Contact us today to schedule an estimate or speak with our team about your claim.


Proudly serving Phoenix, AZ and surrounding Valley communities.

GET IN TOUCH WITH US

Have a question or need an estimate?

Reach out and our team will get back to you quickly with the help you need.